Terms of Service

Last updated: March 2026

Service Description

ShieldIQ provides automated firewall policy auditing, security scoring, and compliance mapping. The service analyzes firewall configurations you upload and generates findings, recommendations, and reports.

Acceptable Use

You may only upload firewall configurations that you own or have explicit authorization to audit. You agree not to upload configs belonging to networks you do not manage or have permission to assess.

Accuracy Disclaimer

ShieldIQ provides automated security analysis as a tool to assist IT professionals. Findings and recommendations are generated algorithmically and should be reviewed by qualified personnel before implementation. ShieldIQ is not a substitute for professional security consulting or penetration testing.

Limitation of Liability

ShieldIQ is provided "as is" without warranty. We are not liable for any damages resulting from the use of our service, including but not limited to network outages, security breaches, or compliance failures arising from acting on or failing to act on our recommendations.

Billing & Cancellation

Subscription plans are billed monthly at the rate displayed at checkout. You may cancel your subscription at any time from your account settings or the Stripe customer portal. Upon cancellation, your plan remains active until the end of the current billing period. No partial-month refunds are issued. Free trial accounts have no billing obligation.

Indemnification

You agree to indemnify and hold harmless ShieldIQ and its founder from any claims, damages, or expenses arising from your use of the service, your violation of these terms, or your unauthorized use of firewall configurations belonging to third parties.

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in unauthorized scanning, or use the service for malicious purposes. Upon termination, your audit history and findings remain available for 30 days for export purposes.

Governing Law

These terms are governed by the laws of the State of South Carolina, United States. Any disputes shall be resolved in the courts of Greenville County, South Carolina.

Contact

Questions about these terms? Email hello@getshieldiq.com.